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FAQ

Leasing Questions

Do I need an appointment? Do you take walk-ins?

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to ensure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one-half hour before closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Why do your prices have ranges?

Our apartment homes are priced individually based on the amenities and features.

What is the application fee, and is it refundable?

Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card. All application fees are nonrefundable.

How do I apply?

You can apply online by finding the "Apply Now" button on the right-hand side of the main menu on our property website.

Which utilities do I pay?

Residents are responsible for electricity.  Water/sewer, trash, and gas are billed monthly with resident statements.

What is the security deposit?

Security deposits will vary depending on qualifying criteria. Our security deposit starts at $500. 

When is my rent payment due? 

Rent is due on the 1st and considered late after the 5th of each month.

How can I pay my rent?

On-time payments can be made to the office with a Personal Check, Cashier's Check, or through your resident portal with a credit card or bank account.  Late payments are accepted in the office with a Cashier's Check only.  We do not accept money orders at any time.  

What kind of pets do you allow? How many pets may I have?

At Lamberton Lake Apartments, we welcome up to 2 pets, cats or dogs. There is a one-time non-refundable fee and monthly pet rent.  The one-time non-refundable pet fee is $300 for the first pet and $200 for the second pet.  The monthly pet fee is $30/month per pet.  Breed restrictions apply; please contact the office and view our pet policy for more information.

Resident Questions

If I get a job transfer, can I break the lease?

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and a lease buy-out fee must be paid. Please ensure you reference your signed lease agreement and confirm policies with your Property Manager, as there could be unique circumstances.

Can I break the lease if I am part of the military and receive deployment or reassignment orders?

Service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the Property Manager as soon as possible in this situation. You must provide written notice and a copy of your military orders.

How can I refer a friend?

Please have your friend or family member list your name on their application.  Resident Referral Discounts may be available.  Please get in touch with the office for more information.

If something needs to be repaired in my apartment, how do I report it?

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if enrolled in our online services.

There is a person who might be staying with me for a while; does the lease permit that?

If someone is temporarily staying with you, please let the office know so we can accommodate parking. If someone is permanently moving in, they must fill out an application to be added to your lease agreement.

I will be moving out. What do I need to do?

We require a 60-day written notice, which you are responsible for, before moving out. This is required regardless if the lease is ending or you are breaking your lease early. If you need to move out at the end of your lease term, please remember to come in 60 days before the lease expires to provide your written notice.

Do you have cable/Internet services?

We partner with Xfinity for our community cable and Internet offerings. Please inquire with our office regarding any other cable/Internet providers.

Is renters’ insurance required?

We require renter's insurance or a $12 waiver fee.

Can I grill on the property?

A grill of any kind is prohibited within 50 feet of all buildings. We do not allow cooking appliances to be used on balconies or patios. Please feel free to utilize the community grills around the property.

I am locked out of my apartment. What do I do?

If you are locked out during business hours, you can come to the office to be let back in your apartment with proof of identification. Outside of business hours, you may contact a locksmith at your expense.

I have lost my apartment and/or mailbox keys. What do I do?

If you have lost your keys, you may have new keys made at our office during business hours. Fees apply.

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